Poki Terms & Conditions of Platform Use
This document sets out the rules, rights, and responsibilities governing your use of the poki platform. Please read it carefully before registering or using any of our services.
Acceptance of Terms
By accessing, registering for, or using any part of the poki platform, you agree to be bound by all terms and conditions set out in this document. If you do not agree with any part of these terms, you are not permitted to use the poki platform.
These terms constitute a legally binding agreement between you (the user) and poki as the platform operator. Your continued use of the platform following any changes to these terms will be considered acceptance of those changes. We recommend reviewing this page periodically to stay informed of the latest conditions.
The poki platform is open only to individuals aged 18 and above. By registering, you confirm that you meet this minimum age requirement and that your registration is lawful under the regulations applicable in your place of residence.
Account Creation & Security
Each user is permitted to hold only one active account on poki. Registering multiple accounts under the same individual is prohibited and may result in all associated accounts being suspended without prior notice.
During registration, you are required to provide accurate, complete, and up-to-date information. This includes your full name, a valid email address, phone number, and any other details requested in the registration form. poki reserves the right to request additional identity verification at any time to meet compliance requirements and prevent fraud.
You are solely responsible for keeping your account password confidential. Any activity that occurs through your account — whether authorised by you or not — remains your responsibility until you promptly report any unauthorised access to us. Use a strong password and never share your login credentials with anyone.
Account Suspension & Closure
Poki reserves the right to suspend or close any user account without prior notice if there is evidence or reasonable suspicion of fraudulent activity, unauthorised use of automated software, a breach of these terms, or any conduct deemed harmful to the platform or other users. Accounts closed due to a terms violation are not eligible for reinstatement.
User Responsibilities & Platform Rules
As a poki platform user, you agree to comply with all applicable rules and to refrain from any prohibited activities. Key prohibitions include the following:
- Using automated software, bots, or third-party tools to access or interact with the platform.
- Attempting to hack, infiltrate, or disrupt the security and stability of poki's systems.
- Providing false information during registration or the identity verification process.
- Exploiting any bugs or technical vulnerabilities in the platform to gain an unfair advantage.
- Engaging in money laundering or any other unlawful financial activity through the platform.
- Registering for or using another person's account without their authorisation.
Violations of any of the above rules may result in immediate action, including account closure, forfeiture of balances, and reporting to the relevant authorities where necessary.
Payments, Deposits & Withdrawals
All financial transactions on the poki platform are conducted in Malaysian Ringgit (RM / MYR). We support a variety of local payment methods, including online bank transfers via FPX, Touch 'n Go, and other methods listed during the deposit process.
Deposits are typically credited to your account within minutes of a successful transaction confirmation. However, actual processing times may vary depending on your chosen payment method and the policies of your bank or payment service provider.
Withdrawal requests are subject to identity verification and compliance checks. poki reserves the right to request supporting documents before processing any withdrawal. Minimum and maximum withdrawal limits apply, and further details are available in your account section after logging in.
Any bonuses or promotional credits received are subject to wagering requirements (rollover) specified separately for each offer. Failure to meet the applicable wagering requirements may result in the bonus being voided before any withdrawal is processed.
Limitation of Liability
Poki is not liable for any financial losses, data loss, or indirect damages arising from the use of or inability to use the platform, including technical outages, system errors, or events beyond our control. Users assume full responsibility for all risks associated with using the platform.
Intellectual Property & Third-Party Links
All content on the poki platform — including logos, interface designs, text, graphics, software code, and multimedia materials — is the exclusive intellectual property of poki or its licensed rights holders. Users are not permitted to copy, redistribute, modify, or use any of this content without prior written consent from poki.
The platform may contain links or references to third-party services, such as payment providers. poki is not responsible for the content, privacy policies, or practices of any such third parties. Access to third-party services is entirely at your own risk and subject to their separate terms.
Changes to Terms & Governing Law
Poki reserves the right to modify, update, or replace any part of these terms at any time at our sole discretion. Changes take effect immediately upon being published on this page. It is your responsibility to review this page periodically. Your continued use of the platform after any changes are posted constitutes acceptance of the revised terms.
These terms and conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or in connection with these terms shall be resolved through mutually agreed channels, and where necessary, through the appropriate courts of jurisdiction in Malaysia.
For any enquiries related to these terms, please reach out to our team by email at [email protected]. You may also check our FAQ page for answers to common questions about using the platform.
Ready to Get Started?
Now that you've reviewed our terms and conditions, create your poki account today and enjoy the best sports betting and digital entertainment experience in Malaysia.